Privacy Policy
Matsuo Design Office Co., Ltd. (hereinafter referred to as "our company") hereby "publicly announces" the following items in accordance with the "Act on the Protection of Personal Information."
1. Collection of personal information
When we obtain personal information directly from customers in writing, we will clearly indicate the purpose of use to the customer each time. When we obtain personal information in other ways, we will handle it within the scope of the following restrictions on the purpose of use.
(1) To deliver information appropriate to you by mail, email, etc.
(2) Event registration processing
(3) Response to inquiries
2. Disclosure to Third Parties
We will not disclose acquired personal information to third parties without the prior consent of the customer, except in the following cases:
(1) When disclosure or provision is required by law, etc.
(2) When there is an urgent need to protect human life, body, or property.
(3) When conducting business in cooperation with a partner company (we will also require the partner company to manage information appropriately)
(4) When the customer's consent has been obtained
(5) When it is necessary to achieve the purpose of using personal information
3. Purpose of Use of Personal Information
We will use personal information obtained from customers for the following purposes:
(1) To respond to inquiries and requests from customers.
(2) To provide various products and services in our business and to provide after-sales service for these.
(3) To distribute, send, and deliver various materials and information regarding various events, seminars, campaigns, etc.
(4) To improve products and services, or to develop new products and services.
(5) To analyze customer trends, such as the usage status of the products and services we handle, or to conduct research and analysis for product and sales method development, etc.
(6) For contact, visits, meetings, etc.
(7) To propose various plans and projects, etc., and to conduct various surveys, etc. necessary for doing so.
(8) To negotiate, conclude, and perform design and supervision contracts, construction contracts, real estate purchase and sale contracts, and other contracts.
(9) To make necessary payments, withdrawals, invoices, issuance of receipts, etc.
(10) To conduct various reviews, examinations, and investigations regarding transactions, etc., and to apply to and consult with various organizations, etc.
(11) To request introductions and follow-up on introductions, and to report progress to the introducer.
(12) To support and act as an intermediary in various procedures, such as land and building registration, loans, obtaining licenses and permits, and various insurance applications.
(13) To respond to accidents and disasters, take preventive measures, and implement other safety management measures.
(14) To carry out various business processes and sales activities necessary for transactions.
(15) To take necessary measures to resolve disputes, etc.
(16) For any other purpose to contact customers as necessary.
4. Disclosure, Correction and Deletion
(1) If you wish to inquire about your own information, we will disclose it in accordance with the prescribed procedures.
(2) If you discover any errors or make any other changes and wish to have them corrected or deleted, we will comply with your request.
5. Safety management
We will comply with applicable laws, regulations, and standards regarding the protection of personal information and take necessary and appropriate measures for safe management.
6. Contact point for handling of personal information
If you have any complaints regarding our handling of personal information, please contact us at the address below.
TEL: 078-928-4777
Address: 1F El Corp 3 Building, 20-XNUMX-XNUMX Nishiakashi Kitamachi, Akashi City, Hyogo Prefecture
E-mail: matsuo@matsuosekkei.com
